Privacy Policy

What type of information do you collect?


We receive, collect and store any information that you enter on the website or that you provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We only collect personally identifiable information (including name, email, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile if you purchase from the business, or should you opt into receiving marketing emails. Should you choose to opt in to receiving marketing emails then the only personally identifiable information collected and stored will be your name and email address.

How do you collect information?


When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address, payment details and email address. Your personal information will be used for the specific reasons listed below:

·        To complete a sales transaction initiated by you. This will be conducted through a secure checkout (either through PayPal or iZettle)

·        For shipping products purchased

·        To update you on the progress of your order

Why do you collect such personal information?

We collect such Non-personal and Personal Information for the following purposes:

  1. To provide and operate the Services

  2. To provide our Users with ongoing customer assistance

  3. To create aggregated statistical data and other aggregated and/or inferred Non-personal Information

  4. To comply with any applicable laws and regulations

  5. To ship orders that are made

  6. To update customers on the progress of their order

 

How do you store, use, share and disclose your site visitors' personal information?

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. 

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

We also make use of iZettle as a means of accepting payment. Please see the following link for their privacy policy:

https://www.izettle.com/gb/privacy-policy

How do you communicate with your site visitors?

 

If you make a purchase from our business we may contact you to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.

How do you use cookies and other tracking tools?

Our site uses the third-party app, Visitor Analytics in order to measure traffic to our website. Visitor Analytics is a GDPR compliant app. Please see below for guidance on their privacy policy:

Visitor Analytics

Visitor Analytics is a simple website analytics service which measures the traffic and visitors' general details of the customers' websites. Collecting these statistics, a website can make their visitors' experience better (e.g. which pages they visit and when, where they are approximately located, where does a user land first or if they are coming from a specific referral).

Basically, as a website owner using Visitor Analytics, we are using cookies to collect data about visitors' device type and screen size, approximate location, browser, OS, IPs, page visits, bounce rate, conversions and popular content on the website. All this data is pseudonymized and Visitor Analytics will never use the collected data to identify individual users or to match it with additional information on an individual user. Each visitor has control over the cookies placement.

How to control cookies

You can control and/or delete cookies as you wish by checking your browser settings on each device - for details, see aboutcookies.org.

For further information, please check Visitor Analytics’ Terms Of Use and Cookie Information

 

How can your site visitors' withdraw their consent?


If you don’t want us to process your data anymore, please contact us at info@freyaryder.com

 

Privacy policy updates


We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. 

 

Questions and your contact information

Should you require any further information, please use the following email address: info@freyarder.com